DELIVERY TIMES AND METHODS
The products purchased by the customer on the website [https://www.ggteamwear.com] will be delivered by the express courier to the shipping address which the client has specified in the order.
The data required for the shipment will be compiled by the customer, therefore, the GGTeamwear cannot be held responsible in case of incorrect information.
The orders will be shipped from Monday to Friday in the time slot from 9 a. m. to 3 p.m. Orders carried out in the weekend will be elaborated beginning from the next Monday as well as each and every order placed after the 2 p.m. will be processed the next business day (Monday-Friday).
Delivery times can vary depending on the country in which the products are delivered: 24-48 hours for Italy, 48-72 hours for European countries, 3 or more working days for countries outside Europe. These times are calculated 24 hours later the receipt of the order by GGTeamwear. Delivery times are merely indicative and do not represent binding deadlines for GGTeamwear.
Several factors can cause delays in the delivery of products such as: the temporary unavailability of the Products, act of gods, recurrent festivities, or malfunctions in the service by the courier. The mere lengthening of delivery times does not entitle the Customer to any compensation.
In any case, delivery shall take place no later than 30 days after the date of conclusion of the contract.
In case the customer requests customized products in the order, delivery times will be different due to the technical time for the customized manufacturing. Consequently, the delivery of an order of customized products may take longer, usually 2 to 5 days more. In any case, even for customized products, the delivery will take place no later than 30 days after the date of conclusion of the contract.
As soon as the package is physically delivered to the express courier in charge of the delivery service (GLS or TNT), the client will receive a confirmation e-mail. The confirmation of the shipment will contain a control number and/or the link to check the shipping state online. The delivery will be carried out on working days, during normal office hours, except for Saturday and national holidays. The Confirmation of Shipment constitutes the moment in which the contract between the customer and GGTeamwear is concluded.
On receipt of the product, the customer must check that the package is perfectly closed
With adhesive type with GGTeamwear logo. Customer are advised not to collect boxes or envelopes
If they are not intact or if the adhesive type is tampered with. If the package is not intact or it is damaged, and if the adhesive type is tampered with, the customer is invited to report it immediately to the courier
And to sign with reserve.
Otherwise the product will be considered regularly delivered and GGTeamwear cannot be held responsible for any damage and/or missing products.
In case of absence of the addressee at the specified address, the courier will attempt the delivery the next day, in a time slot ranging from 9 a.m. to 6 p.m.
If it is not possible to carry out the delivery, even the next day, because of the absence of the addressee,
The company will attempt to contact the customer for schedule a new delivery.
If the Customer Service fails to contact the customer in the next 5 working days, or in case of further impossibility of delivery because of the absence of the addressee, the order will be returned to the sender.
In case of change of delivery address either after shipment or for new shipment, the surcharge will be applied by the express courier will be charged to the addressee.
GGTeamwear ensure high protection of your data. All the transactions are processed by latest generation systems, to guarantee purchases and payments in total safeness.
The allowed payment methods are:
• Visa, MasterCard, American Express, Postepay, CartaSi
• Bank Transfer– IBAN IT1Z0103003405000063596829
Credit cards can be refused for the following reasons:
Expired credit card: verify that your credit card expiry date has not been exceeded.
Credit limit may have been reached: check to your bank that you have not reached the maximum import allowed for your credit card to purchase products.
Incorrect data may have been entered: check that you have filled in all the necessary fields.
Orders are billed in Euros and they match the prices published on the website [https://www.ggteamwear.com].
The amount that will be charged to the customer may be subject to change because it is based on floating exchange rates and bank charges.
Ggteamwear invites the buyer to contact their bank to request detailed information on exchange rates and bank fees related to their transaction.
The total price visible by the customer at the end of the order includes the shipping costs which vary according to the country of destination, but not any customs duties and/or additional fees on the sale, needed to import the products in foreign territory.
If it is not possible to calculate accurately the shipping costs, for certain types of shipment, an integration request may be possible. Any additional customs clearance charge shall be worn exclusively by the consignee.
In case of refusal of the goods by the customer or non-delivery for other reasons (e.g. incorrect address and/or telephone number of the addressee; repeated absence of the addressee, etc..) the addressee will be charged and withheld from the refund of the price of the goods from the customer, the amount to cover the following expenses: “goods forwarding” + ”goods return” + “customs for return ”.
Customs duties and any taxes vary according to the country of destination and are applied upon arrival of the goods in the same country. For information on the amount of duties and any taxes, and the methods of customs clearance of goods, please contact the competent Customs offices of the country of destination.
Ggteamwear reserves the right to ask the customer for an integration of shipping costs, where necessary, due to the additional costs that may be requested by the carrier and not budgeted at the time of carrying out the Order as established by Art. 48 Legislative Decree 206/2005 read. C).